Business SMS - Drip Campaign

Overview

Drip campaigns allow you to apply a scheduled set of messages to a contact based on intervals of your choosing. Any replies received from the contact will break any future drips that have not yet been sent.

Creating / Editing a Drip Campaign

To create a new drip campaign, click the "Create New Campaign" button on the top right of the screen.

To edit an existing drip campaign, locate the drip campaign that you would like to edit from the list and click the "View" link under the "Actions" column to open the edit drawer.

Tip: We recommend setting the campaign name to something that will easily allow you to identify the campaign and it's contents when applying the campaign.

To add a drip to a campaign, click the "Add Drips" button to add a row. Enter the drip campaign message into the text area and then select your drip campaigns interval, calculating it from time of application.

Tip: We recommend that you allow at least one day in between each drip interval to prevent your contact from becoming annoyed and opting-out of your message.

When you are done editing the campaign and individual drips, remember to click the "Save" button on the bottom right of the drawer to save your changes.

Deleting a Drip Campaign

1. Locate the drip campaign that you would like to delete from the list.
2. Click the "Delete" link under the "Actions" column. You will be prompted to confirm deletion of the campaign.
3. Click "OK" to confirm deletion.