Elevate Mobile App: Checking New Voicemail

Created by Jonathan Rees, Modified on Fri, 8 Nov, 2024 at 4:24 PM by Jonathan Rees

To check a new voicemail, log in to Elevate Mobile App and navigate to Voicemail tab on the bottom of the screen. List of the voicemails appear immediately. The new one will be displayed on the top of the screen and will be highlighted as bold.

iOS:

 

Voicemail iOS

 

Android:

 

Voicemail Android

 

Press on the voicemail that you would like to check to get the following options:

  • Listen to voicemail
    Note: listen to voicemail option available by pressing speaker icon.
  • For iOS: rewind voicemail during playback function is available. 
  • See the voicemail transcription
    Note: the voicemail transcription option should be enabled for the user in order to see the transcription. It may be enabled via Elevate Mobile App under My AccountVoicemail.
  • Call back
  • Share Voicemail
    Note: by pressing Share you can forward voicemail as an attachment to any email address. To add an external email, tap on Enter or Done on the keyboard after typing the address.
  • Mark as unread
  • Delete voicemail

Note: once you receive the new voicemail a missed call will appear in your call history as well.

When your voicemail box will start to get full, the application with generate a banner as below:

Send diagnostic logs iOS

Important: when a voicemail box becomes 100% full, new voicemail messages will stop appearing in it.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article